• Strategic Planning
  • Department Collaboration and Management
  • Active Directory Management
  • Salesforce Development
  • Data Warehouses and Repo
  • Virtualization and Cloud Management HyperV, VMWare, DockerAWS, Azure
  • HyperV, VMWare, Docker
  • AWS, Azure
  • Programming, Automations, and Databases JavaScript, PHP, PowerShell, Python, Ruby, ApexMySQL, PostgreSQLSalesforce Flow, Microsoft Power Automate, Power BI/Dataflows
  • JavaScript, PHP, PowerShell, Python, Ruby, Apex
  • MySQL, PostgreSQL
  • Salesforce Flow, Microsoft Power Automate, Power BI/Dataflows

Education and Accomplishments

  • Salesforce Navigator for Lightning, extension used by approx. 8k people
  • Jake Benesh Outstanding Service Award, 2015
  • Bachelors, Comparative Religion - University of Florida, 2005

Conference Presentations

### Work Experience

Associate Director of Technology

2016 to present, Jumpstart for Young Children - National

  • Implemented Salesforce as source of truth across all departments; developed custom functions in collaboration with different stakeholders; provided training for program and fundraising teams
  • Implemented learning management system for 200 staff and 4,000 yearly volunteer force; supported advanced reporting
  • Improved reliability and reduced cost of AWS environment by 60%; migrated on-premise servers from VMWare to Hyper-V; secured and updated Active Directory services, implemented single sign-on across SaaS resources
  • Provided vision and leadership to develop department from single member to diverse 6 member team; collaborated with legal department on information security policies, with marketing on web site rebuild and social media strategy, with finance on integrating multiple critical systems
  • Created data warehouse and reporting infrastructure; provided training and ongoing education for staff on the use of reports and best practices around data collection
  • Oversaw $361,000 annual budget, including hardware lifecycle planning and software license management
  • Pivoted and problem-solved with our program department during COVID as we shifted entire in-person engagement model to virtual spaces; created secure digital data and contract management tools; expanded remote work infrastructure and supports

Director of Service Learning and Technology

2014 to 2016, Hope Community Center - Florida

  • Coordinated and led service learning trips for college and high school audiences; managed contracting and financial details; provided training and education on issues of farm worker experience, immigration history and policy, and community organizing
  • Implemented Active Directory infrastructure; virtualized and updated servers and services; planned and deployed multi-site network and systems; trained staff and volunteers on Office and Windows use

Helpdesk Manager

2011 to late 2012, Warner Pacific College – Oregon

  • Returned to Warner to manage the IT helpdesk; oversaw team of student workers and helpdesk technician; collaborated with wider technology team to implement solutions and train staff
  • Standardized user hardware lifecycle; assisted in budget planning and strategic plan development; worked with professors to identify problems and solutions to support teaching